Booking & Deposit Policy
BOOKING AND DEPOSIT POLICY
- We accept bookings up to 12 months in advance.
- Bookings are on a first-come first-served basis.
CABINS & CAMP SITES
- Cabins
and camp Sites require a minimum 50% deposit on the day of booking.
- 21 days prior to your stay at the park FULL PAYMENT must be made.
- Payment plans are available up to 1st December.
- Minimum booking period applies over holiday periods.
REFUND POLICY
- There is a minimum $30 administration fee on all cancellations.
- We do not provide cash or EFT refunds ALL REFUNDS ARE PROCESSED VIA STORE CREDIT BASIS FOR FUTURE STAYS AT THE PARK.
- we DO NOT PROVIDE CREDIT FOR LATE CANCELLATIONS OR for early departure.
OFF PEAK PERIOD
SITES:
- If you give us at least 14 days notice we will refund the balance of your deposit as a store credit for you to utilize within 12 months of original booking , minus the administration fee.
- Any cancellations made with less than 14 days notice will forfeit their deposit.
CABINS:
* For off peak cancellations there is a $30 administration fee.
- If you give us at least 14 days notice we will refund the balance of your deposit as a store credit for you to utilize within 12 months of original booking , minus the administration fee.
- Any cancellations made with less than 14 days notice will forfeit their deposit.
PEAK PERIOD
SITES:
- For peak period cancellations there is a $45 administration fee.
- If you give us at least 21 days notice we will refund the balance of your deposit as a store credit for you to utilize within 12 months of original booking, minus the administration fee.
- Any cancellations made with less than 21 days notice will forfeit their deposit.
CABINS:
- For peak period cancellations there is a $75 administration fee.
- If you give us at least 21 days notice we will refund the balance of your deposit as a store credit for you to utilize within 12 months of original booking , minus the administration fee.
- Any cancellations made with less than 21 days notice will forfeit their deposit.
Any further refund will be at our absolute discretion, depending upon the situation.