Murray River Hideaway Holiday Park

300 Sunny days per year on average..... Come and enjoy some!

Booking & Deposit Policy 


BOOKING AND DEPOSIT POLICY

  • We accept bookings up to 12 months in advance.
  • Bookings are on a first-come first-served basis.

CABINS & CAMP SITES

  • Cabins and camp Sites require a minimum 50% deposit on the day of booking.
  • 21 days prior to your stay at the park FULL PAYMENT must be made.  
  • Payment plans are available up to 1st December.
  • Minimum booking period applies over holiday periods.

REFUND POLICY

  • There is a minimum $30 administration fee on all cancellations.
  • We do not provide cash or EFT refunds ALL REFUNDS ARE PROCESSED VIA STORE CREDIT BASIS FOR FUTURE STAYS AT THE PARK. 
  •  we DO NOT PROVIDE CREDIT FOR LATE CANCELLATIONS OR for early departure.

OFF PEAK PERIOD


SITES:

  • If you give us at least 14 days notice we will refund the balance of your deposit as a store credit for you to utilize within 12 months of original bookingminus the administration fee.
  • Any cancellations made with less than 14 days notice will forfeit their deposit. 

CABINS: 
*      For off peak cancellations there is a $30 administration fee. 
  • If you give us at least 14 days notice we will refund the balance of your deposit as a store credit for you to utilize within 12 months of original booking , minus the administration fee.
  • Any cancellations made with less than 14 days notice will forfeit their deposit. 

PEAK PERIOD


SITES:

  • For peak period cancellations there is a $45 administration fee.
  • If you give us at least 21 days notice we will refund the balance of your deposit as a store credit for you to utilize within 12 months of original booking, minus the administration fee.
  • Any cancellations made with less than 21 days notice will forfeit their deposit. 

CABINS:

  • For peak period cancellations there is a $75 administration fee.
  • If you give us at least 21 days notice we will refund the balance of your deposit as a store credit for you to utilize within 12 months of original bookingminus the administration fee.
  • Any cancellations made with less than 21 days notice will forfeit their deposit. 

Any further refund will be at our absolute discretion, depending upon the situation.